If an unrecognizable device is included in the list, there’s a chance that someone is piggybacking on the Spotify account. Other devices that can be connected to - usually ones that are connected to the same Wi-Fi network - will also appear on the list. Check Your Internet Connection When you can’t log in to your account in Spotify, the first thing to check is if your internet connection is working. I usually use a Macbook, but I have also tried a PC unssucessfully. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and theres nothing I can do to log in. The device that’s currently being used to play Spotify tracks should be listed at the very top. For the last weeks, I cant log in into my desktop version of Spotify. To check on a mobile device, launch the Spotify app, tap Settings (gear icon), and go to ‘ Devices.’ Under ‘ Connect to a device,’ hit the ‘ Devices menu’ button.
To check on Spotify’s desktop or web app, while a track is playing, click on the Spotify Connect icon located in the bottom-right corner of the screen to see all currently connected devices. This feature can also be utilized by a Spotify user who’s currently using the service to find out if their account is potentially being accessed elsewhere the same time as they are. If you already have access but can’t log in, it’s possible you’re logging into a different Spotify account. If you don’t have access to Spotify for Artists yet, submit a request to connect your account to your artist profile or label team.
Users who like using the app across multiple devices can seamlessly switch from one to another using Spotify Connect. Can't log in Use your personal Spotify account to log in to Spotify for Artists.
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